A qualidade dos folhetos informativos sobre saúde : estudo de caso do Agrupamento de Centros de Saúde de Sintra (Portugal)

Andreia Garcia; Mafalda Eiró-Gomes

doi:10.5712/rbmfc18(45)3499

Autores/as

Andreia Garcia Escola Superior de Comunicação Social – Lisboa, Portugal. https://orcid.org/0000-0002-4116-5667
Mafalda Eiró-Gomes Escola Superior de Comunicação Social – Lisboa, Portugal. https://orcid.org/0000-0001-9573-5576

DOI:

https://doi.org/10.5712/rbmfc18(45)3499

Palabras clave:

Atención primaria de salud, Centros de salud, Educación en salud, Comunicación en salud.

Resumen

Introducción: los prospectos son una de las herramientas de comunicación más utilizadas para informar a los pacientes. Objetivo: El objetivo de este estudio fue analizar los prospectos recogidos en un centro de salud responsable de la atención primaria en Portugal. Métodos: El análisis se realizó aplicando la cuadrícula SAM. Esta prueba tiene como objetivo evaluar la idoneidad de los materiales de información, clasificándolos como inadecuados, adecuados o muy adecuados. Resultados: Los folletos disponibles en esta unidad sanitaria son muy adecuados para la promoción de la salud y la prevención de enfermedades. Conclusiones: La producción de materiales informativos, como los folletos, que suelen estar disponibles en las salas de espera de las unidades de salud, debe seguir siendo una de las herramientas de comunicación desarrolladas por las instituciones responsables de la atención primaria en Portugal para informar a los pacientes.

Descargas

Los datos de descargas todavía no están disponibles.

Métricas

Cargando métricas ...

Citas

Doak CC, Doak LG, Root JH. Teaching patients with low health literacy. 2ª ed. Pensilvânia: J. P. Lippincott Company; 2012.

Gal I, Prigat A. Why organizations continue to create patient information leaflets with readability and usability problems: an exploratory study. Health Educ Res 2005;20(4):485-93. http://doi.org/10.1093/her/cyh009 DOI: https://doi.org/10.1093/her/cyh009

Bass S, Parvanta C, Fleisher L. Health communication: strategies and skills for a new Era. Burlington: Health Fudantion; 2020. p. 107-48.

Corcoran N. Communicating health: strategies for health promotion. London: SAGE Publications; 2013. DOI: https://doi.org/10.4135/9781526401588

Lewton KL. Public relations in health care: a guide for professionals. 3a ed. London: Jossey-Bass; 2008.

Forth Valley Primary Care Nhs Trust. Developing written information for patients good practice guidelines [Internet]. 2003 [acessado em 10 set. 2020]. Disponível em: https://media.tghn.org/articles/trialprotocoltool/SOURCE/Extras/TrialRecruitment/InfoGuide.pdf

Daugherty E. Pamphletin. In: Encyclopedia of Public Relations. 2a ed. London: SAGE Publications; 2013. p. 637-8.

Brito DV, Garcia A. Posicionamento digital das unidades de saúde pública em Portugal continental em 2019. Comunicação Pública [Internet]. 2020;15(29):1-12. https://doi.org/10.4000/cp.11297 DOI: https://doi.org/10.4000/cp.11297

Evans D, Coutsaftiki D, Fathers CP. Health promotion and public health for nursing students. London: Learning Matters ltd; 2011.

Garcia A, Eiró-Gomes M. O papel da comunicação: a utilização das redes sociais nos cuidados de saúde primários. Comunicação e sociedade 2020;197-217. http://doi.org/10.17231/comsoc.0(2020).2747 DOI: https://doi.org/10.17231/comsoc.0(2020).2747

Berry D. Health communication: theory and practice. Buckingham: McGraw-Hill Education; 2007.

Adams J, Whale E, Walker D-M, Parsons L, Wilson N. What factors do people with joint pain feel are important in designing and developing community information-based self-management approaches? A patient and public engagement report: Important factors in the self-management of joint pain. Musculoskeletal Care 2017;15(2):167-71. http://doi.org/10.1002/msc.1158 DOI: https://doi.org/10.1002/msc.1158

Coulter A, Entwistle V, Gilbert D. Informing patients – an assessment of the quality of patient information materials. Health Expect 1998;2(2):138-9. http://doi.org/10.1046/j.1369-6513.1999.0040c.x DOI: https://doi.org/10.1046/j.1369-6513.1999.0040c.x

Barrio IM, Simón-Lorda P, Melguizo M, Molina A. Consenso sobre los criterios de legibilidad de los folletos de educación para la salud. An Sist Sanit Navar 2011;34(2):153-65. Disponível em: http://doi.org/10.4321/s1137-66272011000200003 DOI: https://doi.org/10.4321/S1137-66272011000200003

Luk A, Aslani P. Tools used to evaluate written medicine and health information: document and user perspectives: Document and user perspectives. Health Educ Behav 2011;38(4):389-403. http://doi.org/10.1177/1090198110379576 DOI: https://doi.org/10.1177/1090198110379576

Goes AR, Câmara G, Loureiro I, Bragança G, Saboga Nunes L, Bourbon M. «Papa Bem»: investir na literacia em saúde para a prevenção da obesidade infantil. Rev Port Saúde Pública 2015;33(1):12-23. http://doi.org/10.1016/j.rpsp.2015.01.002 DOI: https://doi.org/10.1016/j.rpsp.2015.01.002

Morony S, McCaffery KJ, Kirkendall S, Jansen J, Webster AC. Health literacy demand of printed lifestyle patient information materials aimed at people with chronic kidney disease: Are materials easy to understand and act on and do they use meaningful visual aids? Journal of Health Communication [Internet]. 2017;22(2):163-70. http://doi.org/10.1080/10810730.2016.1258744 DOI: https://doi.org/10.1080/10810730.2016.1258744

Rhee RL, Von Feldt JM, Schumacher HR, Merkel PA. Readability and suitability assessment of patient education materials in rheumatic diseases. Arthritis Care Res (Hoboken) 2013;65(10):1702-6. http://doi.org/10.1002/acr.22046 DOI: https://doi.org/10.1002/acr.22046

Hoffmann T, Ladner Y. Assessing the suitability of written stroke materials: an evaluation of the interrater reliability of the suitability assessment of materials (SAM) checklist. Topics in stroke rehabilitation. 2012;19(5):417-22. http://doi.org/10.1310/tsr1905-417 DOI: https://doi.org/10.1310/tsr1905-417

Vallance JK, Taylor LM, Lavallee C. Suitability and readability assessment of educational print resources related to physical activity: implications and recommendations for practice. Patient Educ Couns 2008;72(2):342-9. http://doi.org/10.1016/j.pec.2008.03.010 DOI: https://doi.org/10.1016/j.pec.2008.03.010

Corcoran N, Ahmad F. The readability and suitability of sexual health promotion leaflets. Patient Educ Couns 2016;99(2):284-6. http://doi.org/10.1016/j.pec.2015.09.003 DOI: https://doi.org/10.1016/j.pec.2015.09.003

Mendes F, Duarte-Ramos F, Barros H, Ferreira PL, Gaspar R, Santana R. Meio Caminho Andado. Relatório Primavera 2018. 2018 [acessado em 12 jul. 2022]; Disponível em: http://dspace.uevora.pt/rdpc/handle/10174/24170

Piotrow PT, Rimon JGI, Payne Merritt A, Saffitz G. Advancing health communication: The PCS experience in the field. Baltimore: Johns Hopkins Bloomberg School of Public Health; 2003.